UNIVERGE SV8100
Description
Use
call is transferred when overflow occurs.
Input Data
Conditions
Feature Cross Reference
Telephone Programming Instructions
To enter data for Program 41-09 (ACD Overflow Table Setting):
1.
2.
3.
ACD Installation Manual
41-09 : ACD Overflow Table Setting
Program 41-09 : ACD Overflow Table Setting
ACD Group No.
Priority
Item
Order
No.
Number
01
1~7
None
Automatic Call Distribution (ACD)
Enter the programming mode.
41 09
41-09-01
ACD Group1
Order1 ACD_Group 0
back
select
Enter the number of the item you want to program.
41-09-nn
ACD Groupnn
nnnnn
to define the ACD group to which a
Transfer ACD Group Number
with Overflow
0~65 (0 = No Setting)
65 = In-Skin Voice Mail Integration
Issue 4.0
01~64
Default
0
4 - 97