NEC univerge sv8100 Installation Manual page 247

Automatic call distribution acd
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UNIVERGE SV8100
Description
Use
be used as the message source for the 1st and 2nd Delay Announcement Messages.
Refer to Program 41-08 for more on setting up the ACD overflow options.
This program is activated when the delay announcement source and options are
assigned as VRS in Program 41-08-03.
Input Data
ACD Installation Manual
Program 41-11 : VRS Delay Announcement
ACD Group No.
Item
No.
Delay Message Start Timer
01
Input the time before the 1st Delay
Message Starts.
1st Delay Message Number
Input the VRS Message to be played as
02
the 1st Delay Message.
1st Delay Message Sending Count
Input the number of times the 1st Delay
03
Message is sent. If set to 0, the message
is not played.
2nd Delay Message Number
Input the VRS Message to be played as
04
the 2nd Delay Message.
2nd Waiting Message Sending Count
Input the number of times the 2nd Delay
05
Message is sent. If set to 0, the message
is not played.
Tone Kind at Message Interval
Input what is heard between the Delay
06
messages.
ACD Forced Disconnect Time after the
2nd Delay Message
07
Set the time, after the last 2nd Delay
Message is played, before the call is
disconnected.
41-11 : VRS Delay Announcement
to assign the VRS message number to
Item
01~64
Input Data
0~64800 (sec)
0~101
0 = No Message
101 = Fixed Message
0~255
0~101
0 = No Message
101 = Fixed Message
0~255
0 = Ring Back Tone
1 = MOH Tone
2 = BGM Source
0~64800 (sec)
(0 = No Disconnect)
Issue 4.0
Default
0
0
0
0
0
0
60
4 - 101

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