Issue 4.0
Telephone Programming Instructions
To enter data for Program 41-18 (ACD Agent Identity Code Setup):
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Enter the programming mode.
41 18
41-18-01
AIC TBL 1
AIC Code
back
select
Enter the number of the item you want to program.
41-18-nn
AIC TBL nnn
nnnnn
To select the Agent Identity Code (AIC) number to be programmed, press the
FLASH or the volume or keys.
Enter data for the item you selected + Hold.
Enter data for the next item in the program.
- OR -
Press MSG once to enter a new item number.
- OR -
Press MSG until you exit that series programming section.
UNIVERGE SV8100