Note
If there are any concerns about the structural, environmental, network, electrical, RF,
cabling, or safety requirements for the installation, the Customer should contact an
independent consulting engineer or the Response Center.
The Customer is also expected to assist the Service Provider during the installation process
by providing personnel with knowledge of the hospital environment and its facilities,
resources, polices, and procedures.
Philips Factory
The Philips Factory is responsible for assuring shipment of a fully configured Philips
product including:
Philips Service
The Service Provider is responsible for installation of the system at the Customer site
Provider
including:
•
provide a properly configured hospital intranet connection
•
removal of old equipment
•
frequency management
•
all ordered system hardware, network components, and peripheral equipment fully
tested and ready for installation
•
preloaded Windows operating systems and Philips application software with
customer purchased options and factory default configurations
•
pre-installed LAN cards and modem card (US and Canada only) in the Server
•
all ordered mounting hardware and equipment cabling
•
all Philips support and service documentation
•
shipment inventory Packing List
•
unboxing the products from their shipment containers
•
installing the products in their designated locations, including any required mounting
hardware
•
connecting the Information Centers, Clients, Printers, and Server to the Network and
to all peripheral equipment
•
connecting electrical power to Information Centers, Clients, Printers, Server, and all
Network components
•
installing purchased and upgrade options
•
starting up the Philips system and configuring it to Customer specifications
•
verifying system operation and testing system performance using recommended
Product Assurance Testing procedures
•
assuring Customer satisfaction and acceptance of the installation
•
removal of packaging materials (if necessary)
Site Planning
Site Planning and Preparation
4-3