Support Logs - Philips M3150B Installation And Service Manual

Troubleshooting

Support Logs

Note
Event Log
Note
7-26
Maintenance, Troubleshooting, and Repair
Support Logs provide information on the operational condition of the Philips
system and devices connected to it. They are the following.
If using a remote PC to view the Logs, the specific Information Center PC platform
driver must be installed on that remote machine.
The Event Log records all events and errors that occur in the Philips system when it
starts and as it operates. It uses the standard Windows Event Viewer application. The
Event Log is the first place service personnel should look for system problems. It
cannot be printed. An "event" is any significant occurrence in the system, security, or
applications for which users should be notified. Clicking on Event Log in the
Service menu brings up the following Event Log window.
Figure 7-8 Event Viewer (Log) Window
Clicking on Log in the menu in the upper left of the Event Log window permits
selection of the Event Log categories. Events recorded in each category are the
following.
System Log records events logged by Windows system components,
services, and SDN interfaces; for example, the failure of a driver or other
system component to load during startup.
Security Log records events related to system security.
The Security Log is not used in present Philips releases.
Application Log records events in Information Center applications; for
example, a database error in the patient wave review application.
Each event is described by the following information:
Date of the event.
Time of the event