Screen Captures And Logs; Capturing A Screen; Export Log's And System Data; Export System Data (By Pressing The Alt + D Key) - GE LOGIQ S8 Service Manual

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IRECTION EVISION
Section 7-4

Screen Captures and Logs

There may be times when the customer or field engineer will want to capture a presentation on the
screen so it may be recovered by the OnLine Center. This is accomplished by saving the image(s):
A.) to Archive and export them (as jpg, bmp or tiff) to DVD-R/CD-R or external USB drive.
B.) as jpg and bmp to D:\export by pressing the ALT + P key on the alphanumeric keyboard.
Note: Successive ALT + P keystrokes (max. 20) overwrite existing snapshots at destination HDD!
C.) creates one snapshot (Alt-D.bmp) + "Full Backup" of the System state (fullbackup -> fb1) saved on
D:\export by pressing the ALT + D key on the alpha-numeric keyboard.
7-4-1

Capturing a screen

The following is the generic process to capture any screen from the scanner.
1.) Navigate to, and display the image/screen/volume to be captured.
2.) Press the P1, P2, P3 or P4 key (depending on system configuration) on the control panel and store
the image onto the clipboard (frame on left side of the screen).
3.) Select the stored image(s) and export them to DVD-R/CD-R, an external USB drive (optional) or
mapped Network drive (jpg, bmp, tiff).
7-4-2

Export Log's and System Data

1.) by pressing the ALT + D key to save a snapshot and "Full Backup" of the System state;
see: Section 7-4-2-1 on page 7-8
7-4-2-1

Export System Data (by pressing the ALT + D key)

ALT + D uses "Full Backup" to gather data from the system. In addition it creates one screenshot (Alt-
D.bmp) of the point in time when ALT + D was pressed. The main use is when R&D or OLC need
detailed information about the system (e.g., when experiencing strange behaviour or when the problem
should be investigated by R&D).
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Figure 7-3 System Problem Reporting
Chapter 7 - Diagnostics/Troubleshooting
17, 2011)
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LOGIQ™ S8
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ERVICE ANUAL
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