Setting For Solving Problems - NEC Express5800 140Rd-4 User Manual

Setting for Solving Problems

Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible
when it should occur.
Memory Dump (Debug Information)
This section describes the procedures for collecting memory dump (debug information) in the server.
IMPORTANT: Cautions for the Memory Dump
The staff of maintenance service representative is in charge of collecting memory dump.
Customers need only to specify the memory dump.
If any trouble occurs after specifying the process below, the message to inform that the
system is in short of virtual memory may appear, but continue to start the system. If you
re-start the system in such case, memory dump may not be stored correctly.
Follow the procedure below to specify.
1.
Select [Control Panel] and click [System].
The [System Properties] dialog box appears.
2.
Select [Advanced] tab.
3.
Click [Settings] on the [Startup and Recovery] group box.
IMPORTANT:
Windows Server 2003 x64 Editions
Specifying "Complete Memory Dump" to write the debug information is recommended. If the
mounted memory size is larger than 2 GB, "Complete Memory Dump" cannot be specified,
then specify "Kernel Memory Dump" instead.
Specify a drive where there is a free area greater than the size of "the memory capacity
mounted on Express server + 1 MB".
In case the mounted memory size exceeds 2 GB due to the added memory, change the write
debugging information to [Kernel Memory Dump] before adding memory. The size of
debugging information (memory dump) to be taken also changes due to adding memory.
Verify the size of the empty space in the debugging information (memory dump) write
destination drive.
Windows Server 2003
Specifying "Complete Memory Dump" to write the debug information is recommended. If the
mounted memory size is larger than 2 GB, "Complete Memory Dump" cannot be specified,
then specify "Kernel Memory Dump" instead.
Specify a drive where there is a free area greater than the size of "the memory capacity
mounted on Express server + 12 MB".
In case the mounted memory size exceeds 2 GB due to the added memory, change the write
debugging information to [Kernel Memory Dump] before adding memory. The size of
debugging information (memory dump) to be taken also changes due to adding memory.
Verify the size of the empty space in the debugging information (memory dump) write
destination drive.
4.
Specify "Complete memory dump" and modify [Dump file:] in the
[Write debugging information] group box.
e.g. Write the debug information in D drive write the file name "MEMORY.DMP".
D:\MEMORY.DMP
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