Solving Problems; Problems With Server - NEC Express5800 140Rd-4 User Manual

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SOLVING PROBLEMS

When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before
asking for repair.
If the server still fails to operate successfully after solving your problem, take a note on the on-screen message and contact
your service representative.

Problems with Server

No screen display appears with beep:
•
Are DIMMs installed securely?
→ Check whether DIMMs are connected to the mating connectors firmly.
→ Check whether DIMMs of different specifications are installed in the specific group. See Chapter 9 for
Fail to power on the server:
•
Is the server is properly supplied with power?
→ Check if the power cord is connected to a power outlet (or UPS) that meets the power specifications
→ Make sure to use the power cord provided with the server. Check the power cord for broken shield or
→ Make sure the power breaker for the connected power outlet is on.
→ If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. See the
•
Did you press the POWER switch?
→ Press the POWER switch on the front of the server to turn on the power
(the POWER/SLEEP lamp
Fail to power off the server / SLEEP switch is disabled:
•
Is the POWER switch or SLEEP switch enabled?
→ Restart the server and start the BIOS setup utility.
•
Is the server running in the Secure Mode?
→ The POWER switch and the SLEEP switch are disabled in the Secure Mode. (Forced shutdown is also
POST fails to complete:
•
Is the DIMM board installed?
→ At least four DIMM boards are required for operation.
•
Is the memory size large?
→ The memory check may take a few seconds if the memory size is large. Wait for a while.
the DIMMs specifications.
for the server.
bent plugs.
manual that comes with the UPS for details.
Power supply to the server may be linked with the connected UPS using the BIOS setup utility of the
server.
<Menu to check: [Server] - [AC-LINK]>
<Menu to check: [Security] - [Power Switch Inhibit]>
not available.) To release the Secure Mode, enter the password specified with the BIOS setup utility.
lights).