Line Queuing - Toshiba Strata DK14 General Description Manual

Line Queuing

This feature is also known as trunk queuing. When all lines are in use, this provides a means to
"stack" station users in a waiting queue for an available outgoing CO line. The Automatic
Callback feature notifies the station user when a line becomes available.
A DKT or a standard single-line station can queue up for a busy outgoing CO line or CO line
group. When the desired line is available, the system calls the station back, and the station can
proceed with the call.
Users save time since they do not have to keep checking to see if the line they want is free. Once
they have queued for the line, they can return to their work, knowing that the system calls them as
soon as the line is available.
Benefits
If LCR is installed, Line Queuing provides a convenience to users who are restricted to certain call
routes.
Strata DK Feature Description 5/99
System Availability
Standard on Strata DK14/DK40i/DK424
Features
System Features
67