Remote Administration/Maintenance - Toshiba Strata DK14 General Description Manual

Features
System Features

Remote Administration/Maintenance

Remote Administration/Maintenance enables administrative and diagnostic software programs to
be run "live," without interruption of normal system operation from a remote location. The IMDU
modem can operate at 300 or 1200 baud full duplex. DK424 can use the RSIU card with the
RMDS modem at up to 2400 baud or an external modem at up to 9600 bps.
The Remote Administration module requires two programmable security codes for access to all
programs (Level 1) or station class of service programs only (Level 2). There are six operating
modes:
Programming mode – all programs
Data dump mode – all programs
Test CO lines/stations
LCD messaging – edit and set completely new messages for any DKT (system and personal
messages)
Speed dial edit/change
DKAdmin for backup/restore and program administration (see DKAdmin description in
System Overview section for details)
In order for the Remote Administration module to work, one CO/Centrex/PBX line must be
connected to the system. However, this line does not have to be dedicated to the module. If the CO
line is dedicated it can be programmed to ring the module directly during any ringing mode (Day,
Day 2, or Night).
If automatic connection is not programmed, connection between a CO line and the module is
accomplished using the Call Transfer feature. Remote administration/maintenance can also be
accessed through Auto Attendant, Direct Inward System Access (DISA), and/or DID lines.
Benefits
Reduced service costs because routine service and administrative procedures can be done from the
service company's office. Service time is also reduced.
92
System Availability
Optional on Strata DK14/DK40i/DK424
Requirements
DK14 - QSMU and external modem
DK40i - PIOU or PIOUS and IMDU modem;
or RSSU and external modem
DK424 - PIOU or PIOUS and IMDU
modem; or RSSU and external modem; or
RSIU with RMDS or external modem
Strata DK Feature Description 5/99