Features
Station Features
Remote Retrieval of Held Calls
Remote Retrieval of Held Calls enables any station user to retrieve a call that has been put on hold
by another station by pressing a feature button or dialing an access code.
This feature is particularly useful if the call to be retrieved is held on a CO line that does not
appear on the station from which it is retrieved.
If more than one call is on hold at a station, the lowest number CO line is picked up first. Also see
"Call
Pickup".
Benefits
Improves call handling by providing complete call retrieval flexibility. A user can easily pick up a
call that was held at a different station without having to physically go to that station. Time is
saved, and calls are handled promptly.
186
System Availability
Standard on Strata DK14/DK40i/DK424
Strata DK Feature Description 5/99