Answer Priority - Toshiba Strata DK14 General Description Manual

PC Attendant Console
PC Attendant Console Features

Answer Priority

Answer Priority enables the Answer button to queue and answer multiple incoming calls in a
priority sequence. The priority sequence is programmable except for emergency calls, which are
always the highest priority. The program default priority sequence (highest to lowest) is Park Orbit
Recall, Transfer Recall, Hold Recall, Transferred to "0" Call, Incoming CO Line call, Internal
"Dial 0" Attendant Call, and Internal to Attendant Directory Number call.
Benefits
Ensures that the most important calls are answered first without the Attendant having to decide
which call should be answered. This makes it easy for the Attendant and streamlines the process
prioritizing all incoming calls.
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System Availability
Optional on Strata DK424 with RCTUBA/
BB, RCTUC/D, or RCTUE/F processors
Unavailable on Strata DK14/40i/DK424 with
RCTUA processor
Strata DK Feature Description 5/99