Message Waiting - Toshiba Strata DK14 General Description Manual

Features
System Features

Message Waiting

The Message Waiting feature enables any station and most voice mail devices to set a Message
Waiting LED at any digital/electronic station which has a Message Waiting (MSG) button. On
Strata DK systems with digital telephones, there is a fixed MSG button.
The Message Waiting indication can be turned on by the calling station; or, if the station has been
forwarded to voice mail, the message waiting indication is activated once the calling station leaves
a message in voice mail. The station user can retrieve the message simply by pressing the Message
button associated with the LED.
The Message Waiting feature on DK40i or DK424 systems also applies to standard telephones
with a message waiting lamp. However, unlike the digital telephone station user who can retrieve
messages by pressing a button, the standard telephone user is notified by an activated message
waiting lamp on the telephone. The standard station user can enter an access code to retrieve the
messages. A standard telephone with message waiting lamp must be connected to an RSTU2
station card in the DK40i or DK424. Message Waiting features on DK14 systems do not apply to
standard telephones.
Up to four message waiting indicators can be set on any given station. However, the fourth
indicator is always reserved for a message from the message center. This means that a maximum
of three other stations can activate Message Waiting on a station at any one time.
The extension number of the station that sent the message is displayed on an LCD telephone. The
total number of station numbers that can be displayed depends on the length of the station
numbers. Up to eight LCD characters can be used for all of the station numbers. Thus, if station
numbers are two digits long, up to four station numbers can be displayed. All station numbers can
be displayed using the Scroll button.
Any station or voice mail system can be designated as a message center. There can be only one
designated message center in the system, even if tenant service is installed.
If a voice mail system is assigned as the message center, the voice mail system can set message
waiting at a station when a message arrives in that station's mailbox. It can also dial a code to
cancel the Message Waiting LED on a station, once the station user has picked up the message.
When the voice mail system leaves a message waiting indication on an LCD telephone, a "V" is
displayed next to the voice mail port extension number to indicate that the message is from the
voice mail system.
When LCD messaging is used to send a silent message to the LCD telephones, an "M" is displayed
next to the station DN.
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System Availability
Standard on Strata DK14/DK40i/DK424
with DKTs
Standard on DK40i and DK424 with SLTs
and RSTU2 PCB
Unavailable on DK14 with SLTs
Strata DK Feature Description 5/99