On-Hook Dialing - Toshiba Strata DK14 General Description Manual

Features
Station Features

On-hook Dialing

A station user can dial any call without lifting the handset and hear the progress of the call
(outpulsing, ringing, busy signal, and intercept announcements) through the speaker. The user
must lift the handset in order to converse with the called party unless the telephone is a full
speakerphone. On-hook Dialing is available on all digital telephones.
Benefits
Provides convenience and comfort to the station user. Often a station user makes a call, only to get
a recording, and a request to "wait for the next available agent." Not wanting to waste time, the
user holds the phone with his/her shoulder, to free his hands to do something else. Being able to
monitor the call with the handset on-hook eliminates the discomfort of "shoulder hold."
On-hook Dialing also provides monitoring capability without the expense of a full speakerphone.
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System Availability
Standard on Strata DK14/DK40i/DK424
with DKTs
Strata DK Feature Description 5/99