Automatic Call Distribution
ACD Supervisor Features
ACD Supervisor Log In/Log Out
The ACD group Supervisor logs into the group by pressing the Log IN/OUT button, followed by
the Supervisor ID code. This station now has access to Supervisor features, but the station will not
receive ACD calls.
Benefits
Makes convenient and easy monitoring of group activities by the Supervisor.
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System Availability
Standard on Strata DK424 with ACD except
those with RCTUA processors
Strata DK Feature Description 5/99