PC Attendant Console
PC Attendant Console Features
Call Waiting Count
This feature displays, on screen, the number of calls in the answer queue. The list is continuously
updated for the Attendant.
Benefits
Facilitates fast call processing by activating Call Overflow or notifying someone that an additional
Attendant is needed during peak calling periods because it lets the Attendant know when call
traffic is getting too heavy for efficient handling.
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System Availability
Optional on Strata DK424 with RCTUBA/
BB, RCTUC/D, or RCTUE/F processors
Unavailable on Strata DK14/40i/DK424 with
RCTUA processor
Strata DK Feature Description 5/99