Automatic Hold Recall - Toshiba Strata DK14 General Description Manual

Automatic Hold Recall

When a station user puts a call on hold, the call automatically rings back to that station after a
programmable period of time. Hold recall time is normally set at 32 seconds, but can be
programmed from 11 to 160 seconds.
Benefits
Ensures that station users pick up calls that have been put on hold in a timely manner. Courteous
customer service dictates acknowledging the caller periodically and informing them about delays.
This feature can help a company project a professional, efficient, and courteous image.
Strata DK Feature Description 5/99
System Availability
Standard on Strata DK14/DK40i/DK424
Features
System Features
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