Hospitality Management Information System
Customer Detail Window
Call Forward – All Calls (CFAC) set. There is a Swap Room button (see
in the HMIS General Description
When the All Rooms option is selected, the window displays the entire hotel guest list. The
Browse function is very useful during check-in for locating guest reservations.
Figure 55
Browse Window (with sample data)
Customer Detail Window
The Detail button at the bottom of the screen provides a toggle feature between the Browse and
Customer Detail Windows. The Customer Detail Window displays the following information
about the guest:
Home address/telephone number
Auto make/model
Auto tag #
Company affiliation (name/telephone number)
Number of adults/children in party
Any special comments
348
) for changing a guest's room quickly and easily.
"Room Change (Swap)"
2554
Strata DK Feature Description 5/99