Incompatible OS Message
Problem Description
During a controller software update, the following message screen is
displayed:
Corrective Action
1
Press
the latest version, contact your Toshiba authorized dealer for support.
2
Refer to the field service guide for instructions on updating the
controller operating system.
3
After completing the operating system update, retry the controller
software update. Refer to the field service guide for instructions.
Indeterminate, Unexpected Behavior
Problem Description
If the copier behaves in a way that is unexpected and cannot be explained
or resolved, the copier firmware (FROM) may conflict with, or does not
support, the currently installed version of the controller software.
Anything from features becoming unavailable to complete system seizure
could indicate that this is the problem.
Corrective Action
If you suspect this is the case, contact your TOSHIBA authorized dealer
for further assistance.
GL-10x0 Administrator's Guide
Incompatible OS Message Screen
to update the operating system software. If you do not have
Yes
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