Protocol Settings - Toshiba GL-1010 Administrator's Manual

Troubleshooting Checklist
Possible Cause
Protocol conflict or
incorrect protocol
settings
Print services are not
set up
Printer port is not
configured
Jobs trapped in
Novell print queue
Different or
unreachable network
segment
GL-10x0 Administrator's Guide
Cannot Print to the Controller
Check
1 Have you set the controller
protocol settings so they are
compatible with your
network and client protocol
settings?
2 Have you set up the
appropriate type(s) of print
services the controller
should support?
3 Have you configured a port
for the printer?
4 If you are using Novell print
services, did you setup the
Novell side of network
printing, such as creating
print servers and attaching
the print queue?
5 If you set up Novell print
services, can you see the
print job using PCONSOLE
or NWAdmin?
6 Have you checked the
controller gateway and
subnet settings to make
sure the controller is part of
the same network gateway
as the client from which you
are trying to print?
For Instructions,
Yes No
Modifying
Next
Controller Settings
Step
at the Control
Panel
Establishing
Next
Network Print
Step
Services
page 155.
Next Operator's Guide.
Step
Setting Up Novell
Next
Printing
Step
page 157.
Next Refer to your Novell
Step PCONSOLE or
NWAdmin user
documentation for help
with using these
utilities.
Configuring TCP/IP
Next

Protocol Settings

Step
on page 28.
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