Dial Action Table Actions; Trf Action - Screened Transfer (1); Utrf Action - Unscreened Transfer (2) - NEC IntraMail 4 System Manual

TIMEOUT
Note: TIMEOUT provides the routing for rotary dial callers. See Automatic Routing for Rotary Dial Callers
on page 46 for more.

Dial Action Table Actions

TRF Action - Screened Transfer (1)

(TRF)
Use this action to allow an Automated Attendant caller to place a Screened Transfer to an extension. After an
Automated Attendant caller dials an extension, IntraMail calls (screens) the destination to see if the transfer
can go through.
If the destination is available, the Automated Attendant rings it. If the destination answers, the call
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goes through.
If the destination doesn't answer within a preset interval, is busy, or is in Do Not Disturb, the Auto-
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mated Attendant doesn't extend the call. It then provides the caller with additional options.
Number Option
Normally, the corresponding Number option should be XXX. Note that the key you choose for this
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action is the first digit of the called extension number.
- For example, to allow callers to place Screened Transfers to extensions 300-399, for key 3 enter
TRF for the Action and XXX for the corresponding Number.
To have Screened Transfer call a specific extension, the corresponding Number option should be that
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extension's number. The caller then dials that single digit to reach the extension.
- For example, to have caller's dial 8 to reach extension 303, for key 8 enter TRF for the Action and
303 for the corresponding Number.
Additional Information
See the detailed Screened Transfer Operation call routing chart on page 162 for more.
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Also see Screened Transfer on page 161 and Unscreened Transfer on page 180.
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UTRF Action - Unscreened Transfer (2)

(UTRF)
Use this action to allow an Automated Attendant caller to place an Unscreened Transfer to an extension. This is
similar to telephone system unscreened transfers in which the transferring party immediately extends the call.
After an Automated Attendant caller dials an extension, IntraMail transfers the call to the destination and
hangs up. Any recalls or additional routing are handled by the telephone system - just as with any other
unscreened transfer.
Number Option
Normally, the corresponding Number option should be XXX. Note that the key you choose for this
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action is the first digit of the called extension number.
- For example, to allow callers to place Unscreened Transfers to extensions 300-399, for key 3 enter
UTRF for the Action and XXX for the corresponding Number.
IntraMail System Guide
8 UND
(Undefined)
9 HNGUP
(Hangup)
0 UTRF to 300
(Unscreened Transfer to 300)
* REC1 to IXXX
(Quick Message with greeting to
user-dialed extension)
# LOGON to IXXX
(Logon to user-dialed mailbox)
UTRF to 300
(Unscreened Transfer to 300)
8008 - IntraMail Dial Action Tables
Chapter 3: Programming ◆ 247
8000 - Voice Mail
UND
(Undefined)
UND
(Undefined)
UND
(Undefined)
UND
(Undefined)
UND
(Undefined)
UND
(Undefined)
3