Leaving A Message; Additional Options While Leaving A Message - NEC IntraMail 4 System Manual

Leaving a Message

Description
An extension user or outside caller can leave a voice message in a co-worker's mailbox if that extension is
busy, unanswered, or in Do Not Disturb. Leaving a voice message is a handy and efficient way to communi-
cate with co-workers that avoids post-it notes, message pads, and unnecessary email.

Additional Options While Leaving a Message

The following chart shows the additional dialing options a caller may have while listening to the mailbox
greeting prior to leaving a message. What happens depends on the setting of the Next Call Routing and Dial-
ing Option options.
1808-Next Call
Routing Mailbox
Undefined
0-15 (valid Call
Routing Mailbox)
0-15 (valid Call
Routing Mailbox)
Related Features
Next Call Routing Mailbox (page 148)
The Next Call Routing Mailbox provides callers with additional dialing options after they leave a mes-
sage in a mailbox (depending on the setting of the Dialing Option option).
Quick Message (page 156)
Quick Message allows Automated Attendant callers to leave a message in a Subscriber Mailbox.
IntraMail System Guide
Dialing Options While Leaving a Message
1808 - Dialing Digit
Option Dialed
No 0
1-9
#
*
No 0
1-9
#
*
Yes 0
1-9
#
*
Leaving a Message
Action
Trunk Call
Caller hears, "That is an invalid entry," and the
greeting repeats.
IntraMail hangs up.
Caller skips greeting and can immediately start
recording.
Caller follows 0 action Caller hears, "That is
in Next Call Routing an invalid entry," and
Mailbox. the greeting repeats.
Caller hears, "That is an invalid entry," and the
greeting repeats.
Caller routes to the IntraMail hangs up.
Next Call Routing
Mailbox and hears its
Instruction Menu.
Caller skips greeting and can immediately start
recording.
Caller follows key's Caller hears, "That is
action in Next Call an invalid entry," and
Routing Mailbox. the greeting repeats.
Caller routes to the IntraMail hangs up.
Next Call Routing
Mailbox and hears its
Instruction Menu.
Caller skips greeting and can immediately start
recording.
Chapter 2: Features ◆ 107
Intercom Call
2