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1.3
Step 2
To record an Instruction Menu for the Call Routing Mailbox:
2.1
Step 3
To assign which Dial Action Table will provide dialing options for this Call routing Mailbox:
3.1
Step 4
To change the amount of time Automated Attendant callers have to dial options:
4.1
4.2
4.3
Step 5
To set the Maximum Length of Instruction Menus:
5.1
5.2
IntraMail System Guide
✔
By default, Call Routing Mailboxes are 000-007.
8006 - IntraMail Routing Mailboxes: Mailbox Active on page 227.
- Enter Y (9) to make the mailbox active.
✔
By default, all Routing Mailboxes are active.
See Operation below.
✔
The default Instruction Menu is: If you are calling from a touch tone phone . . .
8006 - IntraMail Routing Mailboxes: Dial Action Table on page 228.
- Enter the Dial Action Table (e.g., 1) that will provide the dialing options.
✔
By default, all Call Routing Mailboxes use Dial Action Table 1.
Automated Attendant on page 42 for more.
8006 - IntraMail Routing Mailboxes: Time Limit for Dialing Commands on page 228.
- Enter the new timeout duration (0-99 seconds).
✔
By default, Automated Attendant callers have 5 seconds to dial commands.
If the caller waits too long to dial:
- When the associated Dial Action Table has a Timeout action programmed, the caller routes
to that destination.
- When the associated Dial Action Table does not have a Timeout action programmed, the
Instruction Menu repeats 3 times and then IntraMail hangs up.
8004 - IntraMail System Options: Non-Subscriber Message Length on page 213.
- This sets the maximum message length (1-4095 seconds) for Instruction Menus.
✔
The default setting is 120 seconds.
Call Routing Mailbox
Chapter 2: Features ◆ 51
2
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