Toshiba Strata DK 280 Installation Manual page 390

Program 58-5-Attendant Console Overflow
Destination Assignments
When the attendant console has been placed in the
Overflow mode (via the Overflow button), calls will
queue to be answered based on the predetermined
FIFO or Priority basis. If a call remains in queue for a
period longer than the time period set for the Overflow
Timer (set in Program 58-i), then the call will overflow
to the destination assigned in this program. The
assigned destination can be either a station, voice
mail, auto attendant, or another attendant console.
Program 59-Attendant Console Flexible Button
Codes
Have 24 flexible buttons (12 on left and 12 on the right
side of the dialpad). This program is used to assign
each button to an available function or options.
Program 59 record sheets define the button options
(and codes) available.
/MPORTANT !
Programs 58 and 59 require Release 2 or
higher software installed on processor
RCTUB, RCTUBAIBB, or RCTlJC/D; Release
1 software is not valid for attendant console
operation. RCTUA does not provide the
attendant console feature.
Program 60-1, LED Ol-SMDR Data Output
Options
This option determines which information will be sent
out the system SMDR port:
System Account codes or Caller ID and/or ANI
telephone numbers.
n
n
Turn LED 01 "ON" if received Caller ID and/or ANI
information should be sent out the system SMDR
port.
Turn LED 01 "OFF" if Account Code information
should be sent out the system SMDR port.
The system will initialize with LED 01 "Off" -
Account Code information will be sent out the
SMDR port.
Program
60 (2 - 7)-SMDR Output/Account
Code Digit Length
q
SMDR Threshold Time, Item
2-The time that a
call must be in progress before it will register with
SMDR can be set to 1 or 10 seconds. The default
is 10 seconds.
SMDR Output, Item
3-System output to a
Station Message Detail Recording (SMDR) device
can include information for both incaming and
Outgoing Calls, or Only for outgoing calls. Local and
long distance call data will be sent out.
Forced/Voluntary Account Code Digit Length,
item
4-The Account Code entered at a station
can vary in length from 4 - 15 digits. For Forced
Account Code use, a call will not be completed
unless the specified number of digits is entered by
a station user. In the case of Voluntary Account
Codes, the Account Code will not be sent to the
SMDR call record unless the specified number of
digits is dialed. Initialized data assigns a six-digit
'
length for all Account Codes. See Program 60-l
and Program 69 for Verified Account Codes.
Station Message Detail Recording (SMDR)
Printout Options, Item
5-This option selectively
deletes local call data and allows long distance/toll
call data only to be sent out the SMDR port. The
type of long distance/toll call data that prints out is
selected by long distance prefix codes 0, 1, 00, or
1 or 0.
Direct Inward System Access (DISA) Security
Code, Item
6-The optional security code (1 - 15
digits) is required for incoming DISA calls to
access outgoing CO lines. If the DISA security
code is not set in programming, DISA users can
access outgoing lines without dialing a security
code. This code is not required for DISA internal
calls to stations. The DISA security code can also
be changed from stations enabled in Program 30.
If the DK280 built-in Auto Attendant is installed,
make sure to program a DISA security code to
prevent Auto Attendant callers from making
unauthorized external DISA calls by using the
DISA access feature (Dial *).
Credit Card Call Digit Length, Item
07-Station
users bypassing Toll Restriction with the "0 +"
Credit Card Calling feature (Program 43) must dial
a predetermined number of digits including the "0."
This predetermined number is established with
Item 7, and can be 1 - 30 digits.
Program 60-8-Call Forward External (Remote
Destination Change, Security) ID Code
To change a telephone's External Call Forward
destination from outside the system, the person that
wishes to change the destination must call into a DISA
CO line, enter the telephone's Intercom or
9-30
January 1996