NEC UNIVERGE SV8100 Features & Specifications Manual page 81

UNIVERGE SV8100
Related Features
Direct Inward Dialing (DID)
InMail
Music on Hold
Night Service
Voice Mail Integration (Analog)
Guide to Feature Programming
Program
Number
11-13-01
11-13-02
11-13-03
11-13-04
11-13-05
11-13-06
11-13-08
11-13-09
11-13-10
11-13-11
Automatic Call Distribution (ACD)
Program Name
Service Code Setup (for ACD) –
ACD LogIn/Log Out (for KTS)
Service Code Setup (for ACD) –
ACD Log Out (for SLT)
Service Code Setup (for ACD) –
Set ACD Wrap-Up Time (for SLT)
Service Code Setup (for ACD) –
Cancel ACD Wrap-Up Time
(for SLT)
Service Code Setup (for ACD) –
Set ACD Off Duty (for SLT)
Service Code Setup (for ACD) –
Cancel ACD Off Duty (for SLT)
Service Code Setup (for ACD) –
Agent ID Code Login
Service Code Setup (for ACD) –
Agent ID Code Logout
Service Code Setup (for ACD) –
ACD Agent Login by Supervisor
Service Code Setup (for ACD) –
ACD Agent Logout by
Supervisor
Description/Comments
Assign for multiline terminals and
single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign for single line telephones.
Assign to allow an AIC Agent to
log into a group.
Assign to allow an AIC Agent to
log out of a group.
Assign to allow an ACD
Supervisor to log into a group.
Assign to allow an ACD
Supervisor to log out of a group.
Issue 5.0
Assigned Data
MLT, SLT
(default = 839)
SLT
(default = 755)
SLT
(default = 756)
SLT
(default = 757)
SLT
(default = 758)
SLT
(default = 759)
MLT
(default not assigned)
MLT
(default not assigned)
MLT
(default = 767)
MLT
(default = 768)
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