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Chapter 11 System Management
11.2 Functions in the Action Area for System
11.2.4.6
Stop/Restart Remote Support
This function temporarily stops the Remote Support function and starts again.
This function is used when the ETERNUS DX Disk storage system is stopped for a prolonged
period such as for relocation.
This function switches the support status from "Operation in Progress" to "Termination in
Progress" or from "Termination in Progress" to "Operation in Progress". In "Termination in
Progress", all the Remote Support functions, such as automatic notification of the ETERNUS DX
Disk storage system errors to the REMCS center, are stopped.
■
Stopping Remote Support
This function temporarily stops the Remote Support. The Remote Support can be stopped only
when it is "Operation in Progress". The procedure to stop Remote Support is as follows:
Procedure
1
2
•
If the settings in
been completed in advance, this function cannot be used.
•
This function is not available when the ETERNUS DX Disk storage
system status is "Maintenance in Progress".
•
The event of temporary stopping or restarting of the Remote Support
function is transferred from the ETERNUS DX Disk storage system to
the REMCS center.
Click [Stop/Restart Remote Support] in [Action].
→ The current Remote Support status is displayed.
Click the [Stop] button.
→ A confirmation screen appears.
ETERNUS Web GUI User's Guide
Copyright 2011 FUJITSU LIMITED
"11.2.4.2 Setup Remote Support" (page 502)
521
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