Setting Email Parameters - Huawei SmartLogger1000 User Manual

SmartLogger1000
User Manual
Table 7-11 Troubleshooting
Error Code
0x1002
0x1004
0x3001
0x3007
Other error codes

7.10.3.2 Setting Email Parameters

The SmartLogger can send emails to inform users of the energy yield, alarm, and equipment
status information of the PV plant system, helping users to know the running conditions of the
PV plant system in time.
When using this function, ensure that the SmartLogger can be connected to the configured
email server and that the Ethernet parameters and email parameters for the SmartLogger are
correctly set. Ensure that no password is set between the SmartLogger and the email server.
Because of permission restriction, log in as Advanced User. Choose Settings > Email to
access the target page.
Issue 12 (2019-01-15)
 After setting Remote directory, you can create a subdirectory in the default data upload directory
(specified by the FTP server).
 If Data export is set to Enable, you can set the SmartLogger to report data regularly or at a
specified time. If you set the SmartLogger to report data regularly, you can choose whether to report
all data or only the incremental data of a day each time.

In FTP file format, Format 2 has two more information points than Format 1: E-Day (current-day
energy yield) and E-Total (total energy yield). Format 3 has more information points than the other
two format files: multimeter, PID module, user-defined device, and SmartLogger data.
 The displayed formats of the file name and time can be set in File Name and Time format. Y, M, D,
H, and m represent the year, month, day, hour (24-hour system), and minute respectively.
Troubleshooting Suggestion
No FTP server address is
configured. Configure the
address correctly.
No TP user name is configured.
Configure the user name
correctly.
1. Check whether the FTP
server address is correct.
2. Check whether the
third-party FTP server is
working properly.
Check whether data is allowed
to be uploaded through a client
to the third-party FTP server.
Provide SmartLogger run logs
and contact Huawei technical
support.
Copyright © Huawei Technologies Co., Ltd.
Error Code Troubleshooting Suggestion
1. Check whether the DNS
0x1003
2. Check whether the domain
0x1005 No FTP user password.
Configure the user password
correctly.
1. Check whether the user name
0x3002
2. Check whether the user
0x3008 Check whether there is a
SmartLogger data upload
directory on the third-party FTP
server.
- -
7 WebUI
server address is correct.
name of the third-party FTP
server is correct.
of the FTP server account is
correct.
password is correct.
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