How Can I Handle App Login Failure - Huawei ECC800 User Manual

ECC800 Data Center Controller
User Manual
Procedure
Step 1 Log in to the ECC800 mobile phone or pad app as an administrator.
Step 2 Choose More > System Maintenance > Parameter Sync.
Step 3 Select the source device and target device.


Step 4 Complete the operation.


----End

9.2.4 How Can I Handle App Login Failure?

Context
If the message The IP is already used is displayed when you attempt to log in to the mobile
phone or pad app, perform the operations in this section to handle the issue.
Procedure
Step 1 If you have obtained the user name and password used in the previous successful login,
perform the following operations:
1.
2.
3.
Step 2 If you have not obtained the user name and password used in a previous successful login,
perform the following operations:
1.
2.
----End
Issue 06 (2020-01-02)
Source device: device before replacement
Target device: device after replacement
Tap Submit on the pad app.
Tap Finish on the mobile phone app.
Check that the mobile phone or pad connects to the ECC800 over WiFi properly.
Use the obtained user name and password to log in to the app and exit.
Use the user name and password that previously failed the login to log in to the app
again.
Close the app and wait 4–5 minutes.
Use the user name and password that previously failed the login to log in to the app
again.
Copyright © Huawei Technologies Co., Ltd.
9 FAQ
193