Music On Hold - NEC Electra Elite IPK II Features And Specifications Manual

Electra Elite IPK II
Description
Music on Hold (MOH) sends music to calls on Hold and parked calls. The music lets the caller know that
his call is waiting, not forgotten. Without Music on Hold, the system provides silence to these types of
calls. The Music on Hold source can be internal (tone) or from an external customer-provided music
source (i.e., tape deck, receiver, etc.). The customer-provided source can connect to a PGD(2)-U10
ADP analog port or to a connector on the side of the cabinet.
Option Available for Using System Tone
The Music on Hold feature has been enhanced to allow callers to hear a system tone instead of playing
the internal or external music.

In accordance with U.S. copyright law, a license may be required from the American Society of Composers,
Authors and Publishers (ASCAP) or other similar organizations, if radio, television broadcasts or music other
than material not in the public domain are transmitted through the Music on Hold feature of
telecommunications systems. NEC America, NEC Unified Solutions, Inc., and NEC Infrontia hereby disclaim
any liability arising out of the failure to obtain such a license.
Conditions
r External music on hold source for internal calls is only provided via audio input on the side
of the KSU. Program 10-04-01 is to be set for 1 = External Source.
r No music is provided to internal calls on hold via the ACI input.
r Use the combination of programs 10-04, 10-38 and 14-08.
The PGD(2)-U10 ADP can only be connected to an ESIB(8)-U20 ETU. If the PGD(2)-U10
r
ADP is connected to an ESIE(8)-U20 ETU, the PGD(2)-U10 ADP module will NOT be
recognized.
r When a ESIB(8)-U20 ETU has an ESIE(8)-U20 ETU installed [ESIB/E(16)], the PGD(2)-
U10 ADP will have both channels available for Paging, MOH, External Ringers and Door
Box according to strapping on ports 1~8. The corresponding port on the ESIE(8)-U20 ETU
will not support a station or other hardware (it is used by the PGD(2)-U10 ADP for channel
2).
r When a ESIB(8)-U20 ETU is installed without an ESIE(8)-U20 ETU installed, a PGD(2)-
U10 ADP installed on ports 1~8 will be recognized, but only channel 1 on the PGD(2)-U10
ADP is supported. Channel 2 is not available.
r ESIB(8)-U10 ETUs and ESIE(8)-U10 ETUs do not support the PGD(2)-U10 ADP.

Music on Hold

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Music on Hold
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