41-17: Acd Login Mode Setup - NEC Univerge SV8100 Programming Manual

Issue 10.1
Level:
SA
Description
Use
extension. If the AIC Login Mode is enabled, set the AIC Login and AIC Logout
service codes for the AIC members in Program 11-13-08 and 11-13-09.
Input Data
Feature Cross Reference

2 - 504
Program 41-17: ACD Login Mode Setup
Extension Number
Item No.
01 0 = Normal Login Mode
1 = AIC Login Mode
Conditions
If set to 1, note that a supervisor cannot log in/out an AIC member as they are not

normal ACD agents.
Automatic Call Distribution (ACD)
Program 41 : ACD Setup

41-17: ACD Login Mode Setup

to define the ACD login mode for each
Up to eight digits
Login Mode
UNIVERGE SV8100
Default
0
Program 41 : ACD Setup