NEC UNIVERGE UM8000 User Manual page 112

Voice Detect Boxes Overview
Voice detect boxes are used when the phone system or service area includes callers that do not have touchtone access
and the messaging system is not configured to detect dial pulses. Voice detect offers menus and directories to callers
then listens for spoken sounds and silence, not touchtones.
A voice detect box is a type of transaction box that listens for verbal caller responses instead of touchtones. Each
messaging system has one sample voice detect box configured, each voice detect box has a name, a system ID, and an
owner. When a voice detect box owner is deleted from the system, any voice detect boxes owned by the subscriber are
automatically deleted.
Voice Detect Call Holding
Configure voice detect call holding for a voice detect box. With this setting, callers say "Yes" or nothing instead of
pressing a key to indicate that they want to hold for a busy extension. Voice detect call holding is available on voice
detect boxes, transaction boxes, the system operator box, and for individual subscribers.
See
Voice Detect Box Configuration Steps
Adding a Voice Detect Box
Configuring Call Transfer for a Voice Detect Box
Configuring Voice Detect Box Greetings and Action After Greetings
Configuring How Voice Detect Box Messages are Taken
Configuring a Destination ID for Speech or Silence
Configuring Voice Detect Call Holding
Voice Detect Boxes Overview 112