NEC UNIVERGE UM8000 User Manual page 248

Using the Error Log Report
The error log provides error codes, the port number, and the date and time of the message response. If a problem
cannot be resolved using the error log report, contact Technical Support.
Error codes generated by the messaging system include:
Error code Description
The module where the error appears. Where:
-
Mxxx yy
xxx = the module number and yy = the error location in that
module.
The type of error. Where:
-
Exx yy
xx = the error number and yy = the location.
The value D|M|V depends on the type of error:
D is a database error and xxx = the record number in the
database file.
D|M|Vxxx
M is a memory error and xxx = the memory location in hex or
decimal format.
V is a voice board error and xxx = the port number where the
error occurred.
To create the error log report
In the Navigation Pane, click Reports > Error log.
1.
Select the report date range: From and To dates.
2.
NOTE
W
HEN THE START DATE IS THE SAME OR LATER THAN THE END DATE THE SYSTEM ASSUMES YOU MEAN THE MONTH AND DATE OF THE
.
PREVIOUS YEAR
Select an output device:
3.
• Display. Displays the report in a pop-up window.
• File. Saves the report to a file. The default file name is default.txt, type a report file name to use an
alternative file name.
Click Run to generate the report.
4.
Error Log Error Code Definitions
Error Type Meaning
Operating system or disk error. Missing or corrupted database
E1
files.
E2 Database error in key files. Possible corrupted or missing files.
E3 Program error generated by the messaging system.
Operating system interface error. Database files might be
E5
corrupted or missing.
Memory allocation errors. Startup files might not have correct
E6
configuration.
Voice board error indicating a loss of communication between the
E7
application and a voice board. This error does not mean that the
voice board is defective.
E8 Miscellaneous errors.
Related Topics
System Reports
Creating Directory Group Reports
System Reports 248