NEC UNIVERGE UM8000 User Manual page 285

Accessing Messages After a Hotel Guest Checks Out
After checking out a guest, unheard messages are transferred to a guest message storage box. The messages are held
for the specified period of time defined on the Guest Profile page.
Guests use the post checkout ID code configured on the System > Configuration > Hospitality Settings page to access
the unheard messages. Hotel staff should check the Property Management System to verify that the guest has received
all of their voice messages.
To transfer a guest to the message storage box after checkout
Initiate a call transfer.
1.
Call the messaging system.
2.
Dial the Post checkout ID number defined on the Hospitality Settings page. The default is 654.
3.
Dial the hotel room of the guest who has checked out.
4.
Confirm the extension and checkout day.
5.
Listen for the beep, then complete the call transfer.
6.
Related Topics
Hospitality Site Configuration
Configuring the Guest Template
Configuring Hotel Guest Recorded Name, Language, and Message Storage
Resetting a Hotel Guest Message Box
Checking Hotel Guest Messages
Restoring a Hotel Guest Mailbox
Hospitality Site Management 285