NEC UNIVERGE UM8000 User Manual page 141

Configuring Default Messaging
Use the Subscriber Template > Messages page to define rules for unidentified caller messaging. This includes enabling
unidentified callers to edit messages they recorded, specifying the maximum length of the message, if the caller can
mark the message as urgent, what the messaging system does after taking the message, message retention,
maximum message storage, setting the maximum messages a subscriber can save, and the message playback order
for new and old messages.
To activate message notification and indication settings
In the Navigation Pane, click Subscribers > Subscriber Template > Messages.
1.
For detailed field information, see the
Select Allow callers to change messages they just recorded to enable callers to change a message after
2.
recording it.
Type the number of seconds in the Maximum message length to record from an unidentified caller field to
3.
set a default maximum message size.
Select one of the following to specify if an unidentified caller can mark messages as urgent:
4.
• Always. Automatically marks all messages urgent.
• Never. Does not allow the caller to mark a message urgent.
• As specified by caller. Lets callers leave an urgent message.
Select the action that the messaging system takes in the After taking a message section.
5.
• Route to. Route the caller to another system ID. Type the system ID or click Search to find and select a
system ID.
• Route to operator. Route the caller to the system operator box.
• Hang up. Disconnect without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and disconnects.
• Restart. Return the caller to the opening greeting box. This setting is not recommended.
Specify the message retention for old messages. Type the number of days old messages are kept in the Keep old
6.
messages for... days field.
NOTE
I 0 (
F YOU TYPE ZERO
Specify the message retention for archived messages. Type the number of days archived messages are kept in the
7.
Keep archived messages for... days field. Messages are kept until midnight on the day they expire.
Select Voice messages only or All messages to specify that the message quantity limit applies to all or only
8.
voice messages.
Select Maximum number of messages and type the number in the text box.
9.
• To warn subscribers before the limit is reached, select Warn subscribers when message storage reaches
and type the number of messages in the text box.
• To include messages left in transaction boxes owned by the subscriber in the limit count, select Include
transaction box messages in quantity calculations.
Specify the New Message Order:
10.
• LIFO. Last-in, first-out.
• FIFO. First-in, first-out.
Specify the Old Message Order:
11.
• LIFO. Last-in, first-out.
• FIFO. First-in, first-out.
Subscriber Template Overview
Subscribers > Subscriber Template > Messages
),
THE MESSAGE IS KEPT UNTIL MIDNIGHT ON THE DAY IT IS FIRST HEARD
table.
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