NEC UNIVERGE UM8000 User Manual page 246

Call Report Log Reports
Call log reports show call activity for the messaging system or for individual subscribers. The call log report includes
information about every call the messaging system answers, dials, or transfers. The call log report has information that
useful when troubleshooting messaging system problems.
Formatting the Call Report Log
The report is a comma separated ASCII file that can be imported into most databases, spreadsheets, and word
processing programs for additional sorting or formatting. Each record is 82 characters long and has two control
characters at the end of each record: return and line feed. Fields are separated by commas, text fields are displayed
within quotation marks, and numeric fields such as port number and length of call are not displayed within quotation
marks.
Viewing the Report
The call report log can be viewed online (display) or printed to a file on a hard disk. The default file name that appears
in the file text box is default.txt, however, the file can be renamed. Since the file is a comma separated file we
recommend using .csv for the file extension.
To create a call log report
In the Navigation Pane, click Reports > Call Report Log.
1.
Select the report type:
2.
• All. Create a call report log for the entire system.
• Individual. Create a call report log for the selected subscriber.
Select the report date range: From and To dates.
3.
NOTE
W
HEN THE START DATE IS THE SAME OR LATER THAN THE END DATE THE SYSTEM ASSUMES YOU MEAN THE MONTH AND DATE OF THE
.
PREVIOUS YEAR
Select an output device:
4.
• Display. Displays the report in a pop-up window.
• File. Saves the report to a file. The default file name is default.txt, type a report file name to use an
alternative file name.
Click Run to generate the report.
5.
Call Log Report Column Headings
Items in the call log report are described in the following table:
Item Format/Value
2 numeric
Port
characters
Date yy/mm/dd
Time hh:mm:ss
Up to 4 numeric
Length
characters
A
C
D
Origin
L
F
System Reports
Description
messaging system port answering the call
Date of call. Year/Month/Date.
Time of call. Hours:Minutes:Seconds.
Duration of the call in seconds
Answered incoming call/collision
Continued (call routed from another system ID or box)
Dialed out
Local area network connection
System failure
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