Hotline / Direct Station Selection (Dss) - NEC Univerge SV9100 Manual

Issue 2.0

3.17 Hotline / Direct Station Selection (DSS)

HoldHotline / Direct Station Selection (DSS)
An extension user can have a Hotline key to a networked extension. The Hotline or DSS console keys can
display the status lamp indication of an extension in a networked system.
The key will show the status for idle, busy, DND set and Call Forward Immediate set.
Lamp status may not be updated immediately. Status will be updated in the time interval specified in Pro-
gram 20-01-04.
The status for ACD extensions or Virtual extensions will not be sent via AspireNet . It is still possible to
have a Hotline / DSS key for an ACD or Virtual extension but it will not show any BLF information, the key
can only be used to call the extension.
The basic status for a Hotel extension is sent via AspireNet e.g idle, busy, DND set, Call forward set. The
Hotel room status is not sent e.g. check in/out, room status etc.
Operation
To Set a Function Key to your Hotline partner:
1. Press SPK to go off hook.
2. Dial service code 751.
3. Press Hotline key + 01 +partner's extension number + HOLD.
To place a call to your Hotline partner:
1. Press Hotline key
You can optionally lift handset after this step for privacy.
To transfer your outside call to your Hotline partner:
1. Press Hotline key.
2. Announce call and press the Transfer button.
OR
Press Transfer to have the call wait at your Hotline partner unannounced.
If unanswered, the call recalls like a regular transferred call.
To answer a call from your Hotline partner:
1. If you hear two beeps, speak toward phone.
OR
2. If your telephone rings, lift handset.
Calling an extension from your 60 button DSS Console:
1. Press DSS Console key.
If the call voice-announces, you can make it ring by dialing 1.
If you don't have Handsfree, you must lift handset to speak.
SV9100 Networking Manual 13-35