Level:
SA
Description
Use Program 41-09 : Overflow Table Setting to define the group to which a call is transferred when
overflow occurs.
Input Data
Group No.
Priority
Item
Order
No.
Number
01
1~7
Conditions
None
Feature Cross Reference
Contact Center
2-512
Transfer Group Number With Overflow
0~65
0 = No Setting
65 = In-Skin Voice Mail Integration
Program 41 : ACD Setup
41-09 : Overflow Table Setting
01~64
Default
Issue 1.0
0
Program 41 : ACD Setup