Mitsubishi Electric MELFA CR750 Series User Manual page 451

(2)
I checked "About RT ToolBox2" from the menu, but the product ID is not displayed.
Is "No Product ID!" displayed?
If "No Product ID!" is displayed in the version information, the installation of this software may have failed.
Unfortunately, you need to install the software again.
Communications (general)
(1)
What are the means for communication with the robot controller?
With a CR750/700 series robot controller, you can communicate via USB, Ethernet, and RS-232.
With a CRn-500 series robot controller, you can communicate via Ethernet and RS-232. However, when
using Ethernet with a CRn-500 series robot controller, the robot controller must have the optional Ethernet
card.
For details, see "6.1 Robots Connected and Types of Communication".
(2)
Where are the communications settings made?
They are made on the project edit screen. For details, see "6.2 Connection Settings".
For the robot controller side, change the communications parameters with the optional teaching box. For
details, see "Detailed explanations of functions and operations" in the robot controller's user's manual.
[Caution] The communication settings must be made on both this software and the robot controller.
If you change the robot controller settings, you must change the settings in this software too.
(3)
I can not communicate with the robot controller.
If you can not communicate with the robot controller, check the following.
Also see "0Communications (RS-232)", "0Communications (Ethernet)", and "0Communications
(USB)".
Check item or cause
Is the connected robot controller selected
correctly?
Is the robot controller power supply On?
Is Communications Server 2 running?
Communications
automatically when this software is started.
Communication Server 2 is started as an
icon.
Are you connected to a robot controller
except for CR750/700/500 series?
Are the robot controller's network settings
correct?
Are the communications settings on this
software correct?
Is some other MELFA product running?
For example is E/EN series computer
support software or P/P or P/P-2 running?
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Server 2 is started
Check if the correct project is selected with this software.
For details, see "5.14 Offline/Online/Simulation".
Switch On the robot controller's power supply and check
that the robot controller starts up normally.
If you closed Communications Server 2 by mistake,
close this software, then restart it.
Check the robot controller model name in its user's
manual (or standard specifications or the like).
The robot controller's network settings are made with
parameters. Check the robot controller's network
settings with the optional teaching box.
Set the correct communications settings.
For details, see "6.2 Connection Settings".
Close any MELFA product other than this software.
For details, see "1.6 When Starting at the Same Time
as Another Product".
Solution
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