HP Designjet 3D Service Manual page 109

Code Description
14,33 Abort : Invalid being
send to PMD chip.
14,34 Abort : Z axis table
jammed
14,35 Report: Time out while
loading carrier.
14,36 Report: Modeling
material not moving in
head.
14,37 Report: Support material
not moving in head.
14,38 Abort : Hardware turned
off power supply.
14,39 Abort : Head
thermocouple fault.
14,40 Abort : Chamber
thermocouple fault.
Corrective Actions
1. Power cycle machine.
2. Reinstall printer firmware.
3. If the frequency of the error is greater than
once every three months, replace the
controller board.
Not used on HP Designjet 3D printers.
1. See Load Failed Section (K) in the Non-Error
Code Section.
1. Check and reseat J506 and check pins 2, 3,
7 and 8.
2. If error continues, replace the controller
board.
1. Check and reseat connectors to controller
board and PDB.
2. Replace the controller board.
3. Replace the PDB.
4. Replace umbilical cable.
5. Jumper the WDT to retrieve CFG to find
additional errors.
1. Verify ambient temperature is above 18° C
(64.4° F).
2. Check thermocouple wire for damage.
3. Using a meter, check to see if thermocouple
is open at head.
4. Check/reseat the connectors on the head
board.
5. Open may be in umbilical head cable.
Check and reseat J505 and check pins 7
and 17 on the I/O card.
6. Check and reseat J7 and check pins 7 and
10 on the T/C amp board.
7. Replace the toggle head assembly.
8. Replace TC Amp board.
1. Verify ambient temperature is above 18° C
(64.4° F).
2. Check to see if chamber thermocouple is
plugged in to the PDB.
3. Using a meter check if thermocouple is
open. If so, replace thermocouple.
4. Check chamber thermocouple and wire for
damage.
5. Verify chamber fans are on. If not on
replace 24VDC power supply.
6. Replace chamber thermocouple.
7. Replace power distribution board.
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