HP Designjet 3D Service Manual page 124

D. "Carrier Invalid or Empty" Displayed on LCD
E. Door Latch
1. Door doesn't latch/unlatch.
F. "Door Open" Displayed on LCD
1. Door doesn't latch/unlatch.
G. Download
1. Model sent to system,
but did not appear in
queue.
1. Remove and reinsert the carrier.
2. Spool e-prom empty or failed. Load a different
spool.
3. Try a different Carrier
4. Replace material bay
1. Door is misaligned, adjust door hinge brackets.
2. Upper harness cable to solenoid is unplugged
or open.
3. Door solenoid mounting bracket is loose or
damaged. Replace mounting bracket.
4. Door solenoid has failed. Check by toggling
using HP Designjet 3D Diagnostic Software.
Replace solenoid.
5. PDB has failed (won't latch only).
1. The door is open. Close the door.
2. Verify the magnet mounted to door frame is not
misaligned or missing.
3. Door is misaligned, adjust door hinge
brackets.
4. Door switch is bad, replace door switch.
1. Verify the IP address on the printer and in HP
Designjet 3D Software Solution match.
2. Send the file again. Check the lower status bar
in HP Designjet 3D Software Solution for error
messages.
3. Reprocess and send the file again.
4. Remove special characters from CMB file name.
5. Cycle power on both the system and the work
station.
6. Downloading starts but fails during download
process. External or internal network cable
bad. Try different network cable or replace
pigtail (internal) network cable.
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