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B-11
Operating Procedure (cont'd)
term
To transfer from D
1.
Call terminates to Boss' line.
2.
Secretary answers the call on the sub-line of Secretary's D
3.
Secretary presses the line key of the answered call. Boss' station rings. LCD displays:
term
D
Series E
4.
Boss answers the call.
5.
Secretary hangs up; calling party talks to Boss.
To cancel:
1.
Secretary presses the line key.
2.
Secretary talks to the calling party.
Service Conditions
1.
Secretary must have boss' My Line appearing on the D
2.
Secretary must have D
3.
This service feature is only available when the secretary is talking on the boss' My Line.
4.
This feature must be allowed in CLASS OF SERVICE - INDIVIDUAL [C-15] via System Data
programming.
5.
BOSS-SECRETARY TRANSFER [B-11] is denied if the secretary is connected to the
ATTENDANT CONSOLE [A-3].
6.
If provided in the system, the held caller will hear MUSIC ON HOLD [M-7].
7.
The call is recorded in SMDR [S-10] for the boss' station.
8.
This feature will override CALL FORWARDING - BUSY LINE [C-2] set for the boss, unless the
boss' line is forwarded to the secretary.
9.
THREE-WAY CALLING [T-2] (Boss, Secretary and calling party) is not available.
10. A BOSS-SECRETARY TRANSFER call cannot be picked up by CALL PICKUP [C-7, 30].
11. BOSS-SECRETARY TRANSFER is denied to the secretary if the secretary is activating or
engaged in any of the following:
ATTENDANT CAMP-ON WITH TONE INDICATION[A-1]
ATTENDANT OVERRIDE
BOSS-SECRETARY OVERRIDE - D
BUSY VERIFICATION
CALL BACK
CALL HOLD
CALL TRANSFER
CALL WAITING - ORIGINATING
Page 74
Boss - Secretary Transfer
to a single line telephone:
XFR
(Time Display)
TRANSFER
(Time Display)
term
for this operation. Boss may have a single line telephone.
term
Secretary
XXXX
XXXX
term
in a multi-line operation.
[A-7]
term
[B-5D]
[B-3]
[C-1]
[C-6]
[C-10, C-11, C-11D]
[C-31]
NEAX2400 ICS Business Features and Specifications
.
NDA-24143, Issue 4
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