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Service Conditions (cont'd)
4.
An OVERFLOW group cannot be registered into a queue.
5.
A SIM (ICS), IMGx, IMGxh, IMGdxh, MMG (ICS), or UMG (ICS) or UMGx system can be
provided with five OVERFLOW groups within the NEAX2400 ICS.
Interactions
ALL UNIFORM CALL DISTRIBUTION [U-1] interactions apply to the UCD overflow group. The incoming
overflow call is handled in the same fashion as a regular incoming call. If both UCD groups are busy, the
call will queue at Group A.
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Overflow - UCD
O-13
Page 393
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