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Operating Procedure (cont'd)
4.
Replace the handset.
5.
When the trunk becomes idle, the station will be rung. Once connected to the trunk, the system
automatically redials the number.
Service Conditions
1.
When an OUTGOING TRUNK becomes available, the user's station will ring for 30 seconds. If
the user does not answer within that time, the station will be automatically dropped from queue.
2.
When this feature is used in conjunction with SPEED CALLING [S-3, 21, 23], or LEAST COST
ROUTING - 3/6-DIGIT [L-5] where a sender is involved, the sender will automatically dial out the
called number when the handset is lifted.
3.
To cancel the OUTGOING TRUNK QUEUING from a D
key. The LCD displays:
term
D
Series E
User will hear Service Set Tone.
4.
Individual stations may only initiate one OUTGOING TRUNK QUEUE- D
Subsequent attempts will produce a Reorder Tone.
5.
Stations may be restricted from use of this feature via CLASS OF SERVICE - INDIVIDUAL
[C-15].
6.
The station is put in queuing condition for a maximum of 30 seconds to one hour adjustable
through the System Data base. After this timing, OG queuing will be cancelled automatically.
7.
Maximum number of simultaneous OUTGOING TRUNK QUEUEs per Module Group is 32.
8.
CALL PICKUP [C-7] cannot be used to answer a call directed to another station using the
OUTGOING TRUNK QUEUING - D
9.
OUTGOING TRUNK QUEUE - D
in the system.
10. OUTGOING TRUNK QUEUING - D
11. OUTGOING TRUNK QUEUING - D
HOLD [C-6] feature is already activated.
12. The Attendant cannot CAMP-ON [A-1] a call to a station that has activated this feature.
13. ACCOUNT CODE [A-18] and FORCED ACCOUNT CODE [F-7] information can be recorded on
SMDR [S-10] when used in conjunction with OUTGOING TRUNK QUEUING - D
14. OUTGOING TRUNK QUEUING - D
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Outgoing Trunk Queuing - D
OGQ CNCL
(Time Display)
OGQ CANCEL
(Time Display)
term
feature.
term
is common to all trunk groups (COT, TIE, FX, WATS, etc.)
term
and CALL BACK [C-1] are mutually exclusive.
term
is denied to a station if the CALL BACK [C-1] or CALL
term
is only available from the MY-Line of a D
term
term
, go off-hook and press CALL BACK
O-2D
term
at a time.
term
.
term
.
Page 387
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