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M-11
M-11
General Description
This feature allows an Attendant to hold an incoming call, page the called party, and connect the two after
the called party has answered the page.
Operating Procedure
PROCEDURE 1:
To page:
1.
Place the incoming call on hold by pressing the "HOLD" key.
2.
The Attendant seizes an idle loop.
3.
The Attendant dials the paging access code; receives continuous Ringback Tone for 1 second.
4.
The Attendant pages the desired party.
5.
The Attendant presses the "RELEASE" key.
To answer:
1.
The paged party dials the PAGE answer code; receives Ringback Tone.
2.
Ringing is heard at console. After the call is answered (on loop), the Attendant and paged party
converse.
3.
The Attendant presses the loop of the held outside call.
4.
The Attendant presses the "RELEASE" key to connect both parties.
PROCEDURE 2:
To page:
1.
The Attendant answers incoming call.
2.
The Attendant dials the paging access code; receives 1 second of Ringback Tone.
3.
The Attendant pages the desired party.
4.
The Attendant presses the "RELEASE" key.
To answer:
1.
Paged party dials the PAGE answer code and is directly connected to the holding party.
OR
2.
Paged party dials the PAGE answer code and the individual Attendant number and receives
Ringback Tone. The Attendant and the paged party converse. The Attendant presses the loop
key of the held outside call. The Attendant presses "RELEASE" key to connect both parties.
Service Conditions
1.
If operating Procedure 2 is used, a maximum of six (6) routes can be provided with paging trunks.
2.
If Procedure 1 is used, the limitation of routes is based on the number of COT/TLT cards
equipped.
3.
Paging equipment is customer provided.
4.
One paging trunk (COT/TLT) will be assigned to each route.
5.
If Procedure 2 is used, only one held call waiting for a paged party can be held at a time at the
console.
6.
Paging access and answer codes are assigned to correspond with each route.
7.
The maximum number of digits that can be used as a PAGE access and/or answer code is 3.
Page 314
Meet-Me Paging - Attendant
Meet-Me Paging - Attendant
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
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