Table of Contents
Advertisement
H-1
H-1
General Description
This feature permits a pair of station sets to be associated with one another on an automatic ringdown
basis.
Operating Procedure
To place a HOTLINE call:
a.) Station A lifts the handset.
b.) Station B is rung.
c.) Station B lifts the handset; the conversation proceeds.
Service Conditions
1.
If both phones in a hotline pair are equipped with dials, either one may transfer a hotline call to
another station.
2.
There is no limit to the number of hotline stations.
3.
Hotline assignments are programmed into System Data via the MAINTENANCE
ADMINISTRATION TERMINAL (MAT) [M-18].
4.
The hotline station will hear the Reorder Tone (ROT) when the called station is in the following
conditions:
a.) busy
b.) lockout
c.) make busy.
5.
When the station called from the hotline has activated CALL FORWARDING - BUSY LINE [C-
2], the call will be forwarded when the called station is busy.
6.
When the station called from the hotline has activated CALL FORWARDING - ALL CALLS [C-
5], the call will be forwarded.
7.
When the station called from the hotline has activated CALL FORWARDING - DON'T ANSWER
[C-3], the call will be forwarded when the called station doesn't answer after a predetermined
time interval.
8.
STATION HUNTING [S -7, 8, 9] and UCD [U-1] will be activated for a call from the hotline, but
the incoming hotline call cannot be placed in the UCD [U-1] queue.
9.
The hotline station will hear Reorder Tone (ROT) if the called station has set CALL
FORWARDING - ALL CALLS/BUSY LINE - OUTSIDE [C-28, 60].
Interactions
1.
The connecting station does not have to be a HOTLINE station. If the connecting station is busy,
the HOTLINE station will hear Reorder Tone.
2.
CONSULTATION HOLD [C-17]: The HOTLINE station may put the destination station on
CONSULTATION HOLD [C-17]. In this state, the HOTLINE station may make an outgoing call,
and is therefore affected by CLASS OF SERVICE-INDIVIDUAL [C-15].
3.
CALL WAITING-ORIGINATING [C-31]: A HOTLINE will not be allowed to camp-on to a busy
destination station.
4.
If the connecting station is also a HOTLINE station, then the reverse connection must also be
programmed.
Page 262
Hotline
Hotline
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Advertisement
Table of Contents
