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Service Conditions (cont'd)
10. (Series 6200 software enhancement) A maximum of 50 stations can be assigned to each
EXPANDED CALL PICKUP GROUP. There is no limit to the number of Groups per system.
11. (Series 6200 software enhancement) A station user cannot pickup a call in the EXPANDED
CALL PICKUP GROUP when engaged in another call.
Interactions
1.
CALL HOLD [C-6]: To pick up a call while engaged in a two-party connection, the station can
switchhook flash to place the other party on CALL HOLD [C-6] and dial the Call Pickup code.
First party is put on CALL HOLD [C-6].
2.
CALL BACK [C-1]: The call back station originator being called back cannot be picked up by a
station with the CALL PICKUP - GROUP feature. If the callback is directed to the terminating
station, then Call Pickup may be used to answer the call. Any other station attempting to pick up
the call will result in the station user receiving Reorder Tone.
3.
OUTGOING TRUNK QUEUING [O-2]: The OUTGOING TRUNK QUEUING station being rung
back cannot be picked up by a station with the CALL PICKUP - GROUP feature. An attempt to
pick up the call will result in the station receiving Reorder Tone.
4.
RESTRICTION: A station assigned as fully restricted or with inward restrictions cannot use the
CALL PICKUP feature if assigned to a CALL PICKUP GROUP.
5.
THREE-WAY CALLING [T-2]: CALL PICKUP can be used only after a THREE-WAY
CONFERENCE has been reduced to a two-party connection or the station has returned to an
idle state.
6.
STATION MESSAGE DETAIL RECORDING SYSTEM [S-10]: When a call is answered using
the CALL PICKUP - GROUP feature, the station dialing the Call Pickup code is recorded.
7.
Stations may belong to only one CALL PICKUP GROUP, but they may use CALL PICKUP
DIRECT [C-30] to pick up any other call.
8.
CONSULTATION HOLD-ALL CALLS [C-17] must be provided.
9.
Station A will not be able to pick up Station B, if Station A is engaged in any state other than idle
or a simple two-party connection.
10. Stations denied access to a route via route restriction class may not use CALL PICKUP GROUP
to answer restricted incoming trunk calls.
11. CALL PICKUP GROUP is not available for AUTOMATIC/MANUAL INTERCOM [A-30] or DIAL
INTERCOM [D-87] calls.
12. If more than one station line in a CALL PICKUP GROUP is ringing, the individual call answered
is selected by the system. The system priority is based on a circular chain arrangement with first
priority given to the station following the station dialing the pickup code.
13. A call ring in a recall state cannot be picked up with this feature.
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Call Pickup - Group
C-7
Page 119
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