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H-9
H-9
General Description
This feature allows a station user to access an outside destination by going off-hook or selecting the
HOTLINE-OUTSIDE [H-1] line/feature key and automatically dialing a SPEED CALLING-SYSTEM [S-3]
number.
Operating Procedure
To place a HOTLINE - OUTSIDE call using a single-line telephone:
1.
Station user lifts handset.
a.) PBX automatically selects a trunk and dials the outside number.
b.) Called number is answered and conversation proceeds.
To place a HOTLINE - OUTSIDE call from a D
term
1.
The D
station user presses the HOTLINE-OUTSIDE line/feature key and lifts handset or
presses the SPKR key.
2.
The PBX automatically selects a trunk and dials the outside number.
3.
The called number is answered and the conversation proceeds.
Service Conditions
1.
There is no limit to the number of HOTLINE stations.
2.
The destination parties for this service use abbreviated call codes prepared in SPEED CALLING
- SYSTEM [S-3]. Therefore, the number of destination stations is limited by the capacity of
SPEED CALLING - SYSTEM [S-3].
3.
When a station user is confronted with a situation whereby all trunks are busy, or all senders are
busy at the same time calling in this service, Reorder Tone is heard at the HOTLINE stations.
4.
Outside connection in BROKERAGE HOTLINE - OUTSIDE [B-12] service can be realized when
the LCD indicates:
a.) trunk classification such as DDD, TIE, and CCSA and trunk number for an outgoing call.
b.) time duration, trunk classification, and trunk number for an incoming call.
5.
When a station user of BROKERAGE HOTLINE - OUTSIDE [B-12] is confronted with a situation
in which all trunks are busy or all senders are busy, the station user hears Reorder Tone. No
indication is shown on the LCD of the user's D
6.
Station Message Detail Recording (SMDR) [S-10] is available for outgoing calls with the
HOTLINE - OUTSIDE service.
7.
OUTGOING TRUNK QUEUING [O-2] is not provided for a HOTLINE-OUTSIDE call.
8.
A HOTLINE-OUTSIDE station can be assigned as a line/feature key on an 8, or 16- button D
9.
The prime line of a D
term
10. When a D
connection.
Interactions
SPEED CALLING-SYSTEM [S-3] must first be provided.
Page 266
Hotline - Outside
Hotline - Outside
term
term
cannot be assigned as a HOTLINE-OUTSIDE.
activates HOTLINE-OUTSIDE, the display will be for an outgoing trunk
:
term
.
NEAX2400 ICS Business Features and Specifications
term
.
NDA-24143, Issue 4
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