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Service Conditions (cont'd)
10. When a caller places a call via Outgoing Call Alternative (OGCA) and when the first outgoing
route and the calling party are restricted, this service cannot be set. In this case, the service can
be set via the following procedure:
a.) assign a dummy route,
b.) clear the restriction between the dummy route and all the stations,
c.) assign the dummy route as the first route of OGCA.
11. When a destination of CALL FORWARDING - ALL CALLS - OUTSIDE has already been
assigned, even if the feature is restricted by the new office data or changing of Day/Night mode,
the assigned data can still be used or cancelled.
Interactions
1.
A 12-digit limitation exists in memory for CALL FORWARDING-OUTSIDE.
2.
CALL FORWARDING-OUTSIDE is an enhancement of the CALL FORWARDING-ALL CALLS
[C-5] feature.
3.
This feature may be set from the Attendant Console.
4.
A call may be CALL FORWARDED-OUTSIDE to a SPEED CALLING-SYSTEM [S-3] or SPEED
CALLING-STATION/GROUP [S-21, 23] number. This will allow a long-distance number that
exceeds twelve digits.
5.
A station user can verify that CALL FORWARDING-OUTSIDE has been properly activated and
can inform the designated outside party of the activation by dialing the forwarded station from
any station in the system.
6.
If a station is restricted from outside calling, CALL FORWARDING-OUTSIDE will be denied.
TOLL RESTRICTION-3/6 DIGIT [T-7] will be applied to CALL FORWARDING-OUTSIDE via
SPEED CALLING-SYSTEM, STATION, GROUP [S-3, 21, 23], if tenant data assigned in System
Data 2 applies Toll Restriction to speed calling.
7.
Upon activation of this feature, STATION MESSAGE DETAIL RECORDING [S-10] will record
the outside exchange number whenever a call is forwarded.
8.
A station can use the OUTGOING TRUNK QUEUING [O-2] feature to QUEUE an outgoing trunk
and a call that is being forwarded via the CALL FORWARDING-OUTSIDE feature. The call will
be outpulsed when a trunk becomes available.
9.
A station assigned to a STATION HUNTING [S-7, 8, 9] Group will be temporarily removed from
the Hunt Group if it initiates CALL FORWARDING-OUTSIDE.
10. If a call using the CALL BACK [C-1] feature is placed from a station that has activated CALL
FORWARDING-OUTSIDE, the Call Back will ring at the forwarding station, not the outside
station.
11. When OUTGOING TRUNK QUEUING [O-2] (on-hook) is initiated by the forwarding station, the
ringback will be to the forwarding station and not to the outside station.
12. A DIRECT-IN TERMINATION [D-7] call may be sent through CALL FORWARDING-OUTSIDE.
13. The number of digits (maximum 12) that will be accepted before forwarding is set is determined
by AMND.
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Call Forwarding - All Calls - Outside
C-28
Page 159
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