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C-5
General Description
This feature permits all calls destined for a particular station to be routed to another station (or to the
Attendant) regardless of the busy or idle status of the called station. Activation and cancellation may be
accomplished by either the individual station user or the Attendant.
Operating Procedure
To activate CALL FORWARDING - ALL CALLS from an individual station:
1.
Lift the handset; receive Dial Tone.
2.
Dial the CALL FORWARDING - ALL CALLS access code; receive Special Dial Tone.
3.
Dial the desired target station number; receive Service Set Tone.
To cancel CALL FORWARDING - ALL CALLS from an individual station:
1.
Lift the handset; receive Dial Tone.
2.
Dial the CALL FORWARDING - ALL CALLS cancel code; receive Service Set Tone.
To activate CALL FORWARDING - ALL CALLS from the ATTENDANT CONSOLE [A-3]:
1.
Press an idle LOOP key.
2.
Dial the CALL FORWARDING - ALL CALLS access code; receive Special Dial Tone.
3.
Dial the TENANT [T-12] number (2/3 digits).
4.
Dial the originating station number.
5.
Dial the desired target station number; receive Service Set Tone.
To cancel CALL FORWARDING - ALL CALLS from the ATTENDANT CONSOLE [A-3]:
1.
Press an idle LOOP key.
2.
Dial the specific CALL FORWARDING - ALL CALLS cancellation code; receive Special Dial
Tone.
3.
Dial the TENANT [T-12] number (3 digits).
4.
Dial the originating station number; receive Service Set Tone.
Service Conditions
1.
Stations with this feature set may originate any calls and access the CALL FORWARDING - ALL
CALLS cancellation code.
2.
There is no limitation to the number of stations that can set CALL FORWARDING - ALL CALLS
simultaneously.
3.
Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15]
programming in System Data.
4.
When a call is forwarded to another station, one burst of ringing signal will be sent to the station
to indicate that it is Call Forwarded.
5.
Stations activating CALL FORWARDING - ALL CALLS may be restricted from placing any calls,
except to the Attendant. (This is an optionally programmable feature).
6.
When the operator answers a forwarded call, System Data programming can provide a called
station number display on the ATTENDANT CONSOLE [A-3].
7.
CALL FORWARDING - ALL CALLS data remains in the data memory, even if the system is
reinitialized or in the event of a power failure.
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
Call Forwarding - All Calls
Call Forwarding - All Calls
C-5
Page 105
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