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U-1
Service Conditions (cont'd)
29. (Series 6100 software enhancement) Whether UCD incoming call information is to be sent to
a Message Center Interface (MCI) or not can be specified on a UCD group basis using the AUCD
command.
30. When OVERFLOW-UCD [O-13] is activated, the transferred party's data decides whether UCD
incoming call information is sent to the MC or not.
Interactions
1.
UCD PEG COUNT information is available using Traffic commands. Refer to PEG COUNT [P-7].
2.
CALL FORWARDING-ALL CALLS [C-5]: Only the controlling station or the Attendant Console
can activate this feature. When activated, calls to the UCD group will be diverted. If the
destination station is busy, Busy Tone is returned to the calling party. If the UCD group number
is a phantom number, CALL FORWARDING-ALL CALLS [C-5] cannot be activated.
3.
CALL FORWARDING ALL CALLS/BUSY LINE [C-2, 5]: When a member station in a UCD group
activates CALL FORWARDING-ALL CALLS [C-5] or CALL FORWARDING-BUSY LINE [C-2],
only calls directed to that station are forwarded. UCD group calls are not affected. UCD calls will
bypass the call forwarded station.
4.
CALL FORWARDING-DON'T ANSWER [C-3]: All calls terminating at a UCD station will forward
if the call is not answered before the Call Forwarding timer expires.
5.
There is no peg count for calls directed to a UCD group which terminate to a station outside the
UCD group due to CALL FORWARDING [C-2, 3, 5].
6.
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]: UCD calls extended by the Attendant
to the controlling station will not camp-on unless all of the non-controlling stations are either busy
or in the Busy Out state, and the controlling station is engaged in a two-way conversation. Then
the call will camp-on to the controlling station and will terminate at the first available station.
7.
In the event of a non-UCD call extended to a member station of a UCD Group, ATTENDANT
CAMP-ON WITH TONE INDICATION [A-1] will operate normally.
8.
If the UCD controlling station answers an ATTENDANT CAMP-ON WITH TONE INDICATION
[A-1] call using CONSULTATION HOLD-ALL CALLS [C17], there is no peg count.
9.
BUSY VERIFICATION [B-3]: This feature can be used by the Attendant to check the busy/idle
condition of an individual station assigned to a UCD group. When this feature is used against an
individual station that is idle but has set Busy Out, the Attendant will receive Reorder Tone.
10. BUSY VERIFICATION [B-3] will activate the normal hunting sequence, and the next station in
the UCD group scheduled to receive the call will be rung. BUSY VERIFICATION [B-3] will
operate only when all the stations in the group are busy, and only if the station is engaged in an
actual call.
term
11. A D
user can set or cancel Busy Out at any time and from any condition (idle, busy, three-
way conference, PRIVACY RELEASE [P-18]), simply by pressing the BSY OUT key.
12. Single-line station users can set Busy Out by going off-hook and dialing the BSY OUT access
code, or from the switchhook flash, by dialing the BSY OUT access code when engaged in a
normal two-way conversation.
13. The DND key functions in the same manner as the BSY OUT key for UCD calls. However, while
the BSY OUT key allows non-controlling UCD stations to receive calls dialed directly, use of the
DND key restricts all incoming calls.
14. If OVERFLOW-UCD [O-13] is in service, overflow will take place if all the stations in the first
group are busy or in the Busy Out state.
Page 532
Uniform Call Distribution (UCD)
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
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